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ABOUT

The power of local

Gippsland Broadband is a family owned and operated business that is based in Longwarry, nestled among the lush pastures of West Gippsland. Like our fellow Gippsland families and local businesses, we have good old-fashioned values. We lend a hand to our neighbours. And we give back to the community whenever we can.

Meet Simon & Ainsley

Gippsland Broadband was founded in 2016 by us – Simon and Ainsley. Our vision is to provide local businesses and families with top quality broadband solutions backed by a more personal approach than you’ll find anywhere else.

On our little slice of  Gippsland, we are raising our family, tending to horses, sheep and bees! Simon is a long time country boy and respected IT Architect, while Ainsley is an experienced sales and support professional who understands the ups and downs of small business first-hand.

We’re based in Gippsland. Just like you.

Our sales and customer support call centre operates right here in Gippsland. But Gippsland Broadband is much more than a call centre.

Because we’re local, we meet face-to-face with our business clients to design solutions to meet their specific needs. And that’s just the beginning. Once you’re on board, we regularly monitor and analyse your usage to ensure our solution remains cost-effective and relevant to your business requirements. Month after month. Year after year.

Keeping you smiling is our priority

We believe that other internet providers focus on all the wrong things when it comes to business success.

At Gippsland Broadband, we don’t measure success in numbers. We measure it by the strength and longevity of our customer relationships. With a constant focus on value, we go out of our way to keep you satisfied – with simple, transparent billing, ongoing usage monitoring and service responsiveness that goes above and beyond.

Supporting the farmers of Gippsland

As a local family, we see the struggles of Gippsland’s hard-working farmers first-hand.

Although we can’t promise a good harvest, we can promise that we’ll keep your phone and internet prices down when you connect with Gippsland Broadband. We offer a life-long 5% discount – an exclusive discount for the farmers of Gippsland.

What’s more, as an official partner of The Ripple Effect, Gippsland Broadband offers all customers the option to donate $1 from every monthly bill to help in the fight against rural suicide rates.